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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Lee

November 17, 2023

5  out of  5
rating by Bob Lee
"Wonderful agency. We live in south Alabama but when our daughter had to move to that area several years ago she used Klaudia's agency while doing her internship. They were always helpful and very courteous. I would highly recommend them . Robert Wright, Daphne, Alabama"
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Christian

November 3, 2023

5  out of  5
rating by Christian
"Ms. Jen and Ms. Klaudia are the best! Exceptional customer service, they treat you like family, in the good way! Professional yet approachable, have been and will continue to stay a client!"
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Michael Wisor

October 25, 2021

5  out of  5
rating by Michael Wisor
"Staff is always friendly and easy to get a hold of. Been with Klaudia for years and never had any issues!"
We responded:
"Thanks so much for your kind words Michael🙂"
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Britanni Nasuta

June 28, 2021

5  out of  5
rating by Britanni Nasuta
"I have been with State Farm for over 10 years and a client of Klaudia Chilcoat State Farm for almost 7yrs. I absolutely love how responsive, helpful and caring they are. I wont go anywhere else!"
We responded:
"Thank you so much Britanni! We love to have you as part of our long time State Farm Family. Thank you for your kind words."
Profile photo of Donna Ball

Donna Ball

January 13, 2021

5  out of  5
rating by Donna Ball
"I connected with Klaudia when I was looking for insurance after a separation. Connecting with her is one of the BEST decisions. Over the past 5 years I've had a MAJOR AC leak in my attic that destroyed my living room and this summer an accidental house fire that destroyed much of the home I rent. StateFarm and Klaudia were extraordinary with providing assistance and having my personal property as well as the home I rent refurbished and replaced. I CAN NOT RECOMMEND THEIR SERVICES ENOUGH!!!"
We responded:
"Donna, thank you so much for such kind words. We sell a promise of being there when you need us, and I’m glad we were able to prove it at your claim time. I’m so happy that everything worked out."
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Dean Weeks

January 23, 2020

4  out of  5
rating by Dean Weeks
"Klaudia has been my agent for years. Allways treat me well."
We responded:
"Thank you so much for a wonderful review 😊"
Profile photo of Robert Hardy

Robert Hardy

September 29, 2019

5  out of  5
rating by Robert Hardy
"Great Agent. Been with this agent for about 20 yrs. Never had a problem and her reps are always helpful . From business to home and life, all covered under one !!"
We responded:
"Thank you so much Rob😊. We appreciate your business! Clients like you make mean the world to us!"
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Bill Gramlich

September 2, 2019

5  out of  5
rating by Bill Gramlich
"Customer service for insurance needs is the best."
We responded:
"Thank you so much Bill for trusting me with all your insurance needs. I appreciate your 20 + years loyalty with us"
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Christian Armermann

February 10, 2019

5  out of  5
rating by Christian Armermann
"Great service and beautiful staff😊"
We responded:
"Thanks so much Christian! Thank you for trusting us for over 20 years of service😊"
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J McCoy

September 13, 2016

5  out of  5
rating by J McCoy
"I have been with Klaudia and State Farm for 10+ years and have always received top-notch service when dealing with a claim or basic questions. Along with a great team, service has consistently remained reliable, quick to respond, friendly and approachable - please know how much it is appreciated !"
We responded:
"Thank you so much for your kind words. It has been a pleasure being your Agent😊"
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Simply Sissy

August 18, 2016

5  out of  5
rating by Simply Sissy
"Klaudia is a fantastic agent. She honestly cares about her customers and staff."
We responded:
"Thank you so much Melissa! Clients like you make our day!😊 thank you so much for being a loyal customer for over 20 years!"
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Casey Roberts

March 31, 2016

1  out of  5
rating by Casey Roberts
"One Star Review is too good for you. I am absolutely astonished on how you treat people from this insurance agency, I filled my paperwork out online then get a cancel notice over not sending my wife's drivers license who is not on the policy.. jumped thought hoops just to get another notice in the mail. Today I called to get a copy of my insurance card so I could renew my tag well after 20 minuets of waiting on a ill figure it out and get back to you I called back to find out the office had closed. THIS IS NOT HOW YOU TREAT PEOPLE WHO BUY YOUR POLCIES! I will be looking for more email address up the chain from your corporate office this will not be the last email until this matter is resolved. Further more I ill be dropping you as an insurance company due to the horrible care I have received."
We responded:
"Sorry to hear about your experience. That sure doesn’t sound like my team. I wish you actually contacted me directly. For my 20 years in business I have never had a client complain about being on hold for 20 minutes. I hope your insurance needs are met these days."
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Tim Ronaghan

August 26, 2015

5  out of  5
rating by Tim Ronaghan
"After being with Allstate since 1981 I made the switch to State Farm. I am super impressed with Klaudia and Melissa. Excellent service and a much better rate with much better coverage."
We responded:
"Thank you so much Tim for such a wonderful review. It’s a pleasure helping you with your home and auto insurance. 😊"